AUTOMATE.EZEE
PLATFORM CAPABILITIES
An intelligent, digital automation, and customer engagement platform.
It provides you with plug & play digital workforce Rubix, to work in tandem with human workforce.
Computer Interactions
Read/write documents
Read, write and send mails
Operate desktop apps
Interact with websites
Auto reports generation
Flows
Create & navigate flows
Error handling
Notifications
Request for assistance
Machine Learning
Auto reports generation
Supervised learning
Machine Vision
Identify docs/image
Assess quality & enhance
Digitise data
Structured Data
USE CASES
KYC Remediation
Service Request Automation
Automate Loan Processing
VISA/Master Dispute Management
Transaction Reconciliation
Ongoing Due Diligence
COMPONENTS
RECORDER
Tool to record user interactions on the desktop for each process in a non-invasive way.
INDESIGN
Tool for the process owner to configure and deploy bots in a visual manner using simple drag and drop interface.
BOTS
Robot that executes the process as configured using InDesign tool
MONITOR
Provides a dashboard for the IT admin to monitor the bots running, manage and audit the actions performed.
IN OPERATION
Live Automation Monitoring & Governance
Configuration by Zeal
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Credential Managed by Zeal
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Live Dashboard & Audit logs
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ezee.studio
Process & bots Designer
Flow Designer
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Application Queuing
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Error Handling
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Notifications
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Role based Access
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View Digitized Data
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Case Study
THE PROBLEM
⇀ Country Credit Bureau is totally manual
⇀ Per Bank’s policy, report is valid for 10 days
⇀ Staff has to download report and key in and calculate all data manually
⇀ What if analysis in Negative Serviceability cases
THE SOLUTION
⇀ Created virtual workforce using RPA framework
⇀ Created synchronised bots
Bot 1 – MCIB data gathering and digitization. Inbuilt Retry and Error handing mechanism
Bot 2 – Gathers all required data including MCIB data and organises it
Bot 3 – Complex calculations and scoring output
THE BENEFITS
THE PROBLEM
⇀ For the vehicle leasing module there are no APIs available in CBS
⇀ 14 step process to disburse loan with multiple scenarios
⇀ Manual data entry from origination forms – human errors
⇀ All Paper Forms. All to be entered manually
THE SOLUTION
⇀ Created virtual workforce using RPA framework
⇀ Created synchronised bots
Bot 1 – Maker bot which does all data entry automatically
Bot 2 – Checker bot which verifies the data entered by the maker bot
Bot 3 – Auto generates all the documents ready for printing without any manual intervention
⇀ All processed data goes to Verifier before final disbursement is done in Finacle
THE BENEFITS
